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Microsoft Outlook is one of the most widely used email applications due to its centralized system for managing emails, contacts, calendars, tasks, and meetings. It is one of the first choices for individuals and businesses for its comprehensive email management. Outlook plays a critical role in daily business communication activities. Therefore, whenever a user encounters an Outlook error, it can disrupt the organization’s workflow. Such errors need to be addressed quickly to get Outlook working again. Error 0x8004060C is one such common error that prevents users from sending and receiving emails. In some cases, it also makes the user’s mailbox inaccessible, preventing access to emails. Although the error may come up in different situations, the error code 0x8004060C remains the same.
Causes of Outlook Error 0x8004060C
Since the error 0x8004060C occurs in different scenarios, the reasons for this error may also vary. There could be any reason, such as malware attacks, logical or physical corruption, or a corrupt Outlook data file. Here are the most common causes of the 0x8004060C error in Outlook.
- Exchange server outage
- Synchronization problem between Microsoft Outlook and the Exchange Server.
- A corrupt PST or OST file.
- Virus infection or malware attack.
- Outlook has reached its maximum defined storage capacity.
Simple Methods to fix 0x8004060C error in Outlook
The most common reason behind encountering this error is an oversized PST or OST file. Let’s explore all the possible methods to fix Outlook error 0x8004060C:
Method 1. Empty Deleted Items Folder in Outlook
Emails and other items that are deleted from Outlook are kept in the Deleted Items folder for a certain amount of time. It helps users recover deleted items if they deleted them by mistake. The size of the Deleted Items folder grows significantly over time because users don’t clean it up manually. Therefore, it is required to clean up this folder from time to time to free up some space quickly. Follow the steps to clean up the Deleted Items folder manually.
- Open Microsoft Outlook.
- Click on File>Tools>Empty Deleted Items Folder.
- On the next window, click Yes.
- Again, a new window will pop up to verify. Press Yes again.
Method 2. Mailbox Cleanup
If even after emptying the Deleted Items folder, the issue is not fixed, there is a chance that the major space is occupied by the active folders. Users need to clean up their mailboxes by deleting the unwanted emails and large attachments.
- Open MS Outlook.
- Select File > Tools > Mailbox Cleanup.
- Now, click on the ‘Find items larger than’ option. The default is set to 250 KB, you can change the size accordingly.
- Click on the Find button.
- All the mail items greater than 250 KB will be listed. Delete the unwanted emails to free up the disk space.
Method 3. Auto Archiving
Outlook provides an option to archive old emails, which helps to reduce the Outlook mailbox size. Follow the steps mentioned to archive emails in Outlook.
- Start MS Outlook.
- Click on File > Options.
- Select Advanced Options, and click on AutoArchive.
- A new window will appear. Select the ‘Run autoarchive’ option and select the number of days.
- Click on the Browse option to select the location where old items will be moved. Then click on OK.
Conclusion
Outlook Error 0x8004060C disrupts regular communication in an organization. In this article, we have discussed various causes of this error and methods to fix the issue. The manual methods discussed above help users to get Outlook back to working most of the time, but in some cases, the error remains the same. For reliable solutions, try a professional solution such as BLR PST Repair Tool, which is an advanced software with powerful algorithms to repair corrupt or damaged Outlook PST files. It also supports splitting a large PST file into smaller and more manageable files. It can convert PST files to multiple formats, such as MBOX, EML, HTML, PDF, DOC, etc.
