PCI Compliance Program

Data security is very important today because credit card information is shared online all the time. If you are a business or organization that handles this data, understanding PCI compliance can feel confusing. This guide explains the basic rules of PCI compliance clearly and simply to help you understand and follow them.

Introduction to PCI DSS Standards

BLR Tools fully complies with the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a set of security requirements designed to ensure that all organizations involved in accepting, storing, transmitting, or processing credit card information do so in a secure and protected manner.

BLR Tools does not access, store, or process customers' credit card details. All payment transactions are handled exclusively by the authorized payment gateways. Our payment partner, PayPro Global, holds the highest level of certification in the digital payments industry as a PCI DSS Level 1 Service Provider.

Our PCI DSS compliance is verified annually through audits conducted by payment gateways and related technologies. An Attestation of Compliance (AoC) is available upon request.

Network Security Measures

This includes strong firewalls, cardholder data encryption, and frequent security assessments.

  • Protect Cardholder Data: It is critical to reduce data storage, restrict access, and enforce secure password procedures.
  • Manage Vulnerabilities: The need of regular software updates, secure configurations, and fixing known vulnerabilities cannot be overstated.
  • Implement Strong Access Control: It is critical to grant least privilege access, monitor user activities, and control physical access to systems.
  • Regular Testing and Monitoring: Testing and monitoring systems regularly for vulnerabilities, monitoring logs, and keeping an audit trail are all important preventative steps.
  • Maintain an Information Security Policy: Documenting security rules, training staff, and monitoring their efficacy on a regular basis are all critical tasks.

PCI Compliance Terms - BLR Tools

These PCI Compliance Terms are intended to outline the responsibilities and expectations of BLR Tools and its clients pertaining to the protection of cardholder data during data recovery processes. Both parties acknowledge the importance of adhering to the Payment Card Industry (PCI) Data Security Standard (DSS) to ensure the highest level of data security.

Responsibilities of BLR Tools

  • Maintain a Secure Network: We use strong firewalls, security monitoring systems, and safe network settings to protect cardholder information.
  • Protect Cardholder Data: We protect cardholder data by storing as little information as possible, encrypting it when it is stored or sent, and allowing access only to authorized users.
  • Manage Vulnerabilities: It will regularly scan systems for vulnerabilities, maintain software updates, and promptly patch any identified security flaws.
  • Implement Strong Access Controls: The company will implement multi-factor authentication, strong password policies, and user activity monitoring to ensure secure access to systems containing cardholder data.
  • Regularly Test and Monitor Systems: It will conduct regular penetration testing, vulnerability assessments, and log analysis to identify and address potential security threats.
  • Maintain an Information Security Policy: BLR Tools will establish and document a comprehensive information security policy outlining its approach to data security and PCI compliance. This policy will be readily available to all employees and clients.
  • Train Employees: We will provide regular security awareness training to our employees to ensure they understand their role in protecting cardholder data.
  • Incident Response: BLR Tools will have a documented incident response plan to address any potential data breaches or security incidents involving cardholder data. This plan will include notification procedures for clients and relevant authorities.

Responsibilities of Clients

  • Provide Accurate Information: Clients are responsible for providing accurate and complete information about the location and nature of cardholder data stored on their devices.
  • Limit Data Exposure: Clients should minimize the amount of cardholder data exposed during data recovery processes and avoid transmitting sensitive data through unencrypted channels.
  • Cooperate with BLR Tools: Clients should cooperate with BLR Tools by providing necessary access and information to facilitate secure data recovery and ensure compliance with PCI requirements.
  • Maintain Control of Cardholder Data: Clients retain ultimate responsibility for protecting their cardholder data, even while it is being processed by BLR Tools.
  • Report Security Incidents: Clients are obligated to promptly notify BLR Tools of any suspected or confirmed security incidents involving cardholder data.

BLR Tools Compliance Monitoring and Reporting

BLR Tools will regularly monitor its systems and processes for compliance with PCI DSS requirements. Periodic reports on compliance status will be made available to clients upon request. Clients are encouraged to conduct their own audits or assessments to verify BLR Tools adherence to PCI standards.

Data Breach Notification

In the event of a data breach involving cardholder data, BLR Tools will promptly notify the affected clients and relevant authorities as required by PCI DSS and applicable laws. Clients are responsible for notifying their own customers and complying with their own data breach notification obligations.

Confidentiality

Both BLR Tools and its clients agree to maintain the confidentiality of all cardholder data and any other sensitive information exchanged during data recovery processes.

Termination

These PCI Compliance Terms may be terminated by either party upon written notice. In the event of termination, both parties will take all necessary steps to protect cardholder data and comply with their respective PCI obligations.

Governing Law

These PCI Compliance Terms will be governed by and construed in accordance with the laws of India.

Dispute Resolution

Any disputes arising out of or relating to these PCI Compliance Terms will be settled through amicable negotiation. If a resolution cannot be reached, the dispute will be submitted to binding arbitration in accordance with the rules of the Arbitration and Conciliation Act, 1996.

By signing these PCI Compliance Terms, both BLR Tools and its clients agree to be bound by the terms and conditions set forth herein. This document serves as a framework for ensuring the secure handling of cardholder data during data recovery processes, fostering a collaborative approach to PCI compliance, and protecting the interests of both parties.